Services range from staff recruitment to full facility management. Firland offers specialized experience in ‘workout’ situations with lenders as well.

  • Facility Technical Operations: review of facility maintenance, refrigeration and HVAC equipment, ice surface, overall building;
  • Staffing & Organizational Structure: review of management structure, all employee schedules, payroll information;
  • Programming & Ice Schedule: review of all programs being offered by the facility, including pricing and participant numbers, user group contracts;
  • Financial: review of financial statements, budgets, accounting system and controls, cash handling, accounts receivable and payable and payroll;
  • Other areas: review of other areas such as Marketing & Sales, Information Systems, Retail & Food Areas, Fitness, and others based on facility type.


  • Prepared to present to potential investors, bank interests, owners and partners;
  • Includes Operational Overview & Recommendations;
  • Market Analysis;
  • Detailed revised programming & ice schedule templates including pricing recommendations;
  • Revised Staffing Plan;
  • Pro Forma Profit & Loss Projections/Revised Budget Projections with detailed assumptions based on existing and proposed conditions.


  • Sale/Acquisition assessments and recommendations;
  • Short, medium or long term contracts;
  • Full Service day-to-day management of facility and staff;
  • Monthly retainer option;
  • Staffing/Recruiting;
  • Operational Change/Transition consulting & management.