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Services range from staff recruitment to full facility management. Firland offers specialized experience in ‘workout’ situations with lenders as well.

- Facility Technical Operations: review of facility maintenance, refrigeration and HVAC equipment, ice surface, overall building;
- Staffing & Organizational Structure: review of management structure, all employee schedules, payroll information;
- Programming & Ice Schedule: review of all programs being offered by the facility, including pricing and participant numbers, user group contracts;
- Financial: review of financial statements, budgets, accounting system and controls, cash handling, accounts receivable and payable and payroll;
- Other areas: review of other areas such as Marketing & Sales, Information Systems, Retail & Food Areas, Fitness, and others based on facility type.

- Prepared to present to potential investors, bank interests, owners and partners;
- Includes Operational Overview & Recommendations;
- Market Analysis;
- Detailed revised programming & ice schedule templates including pricing recommendations;
- Revised Staffing Plan;
- Pro Forma Profit & Loss Projections/Revised Budget Projections with detailed assumptions based on existing and proposed conditions.

- Sale/Acquisition assessments and recommendations;
- Short, medium or long term contracts;
- Full Service day-to-day management of facility and staff;
- Monthly retainer option;
- Staffing/Recruiting;
- Operational Change/Transition consulting & management.
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